RX Responsible Gaming

Our Commitment to Safer Play

We at RX Casino take our responsibility seriously. Operating under licence No. ALSI-202411043-F12 issued in Anjouan, we follow strict guidelines designed to protect players from the potential harms associated with gambling. Our RX Casino platform is built with safeguards that allow you to stay in control of your time and spending, whether you're enjoying slots, live dealer tables, or our sportsbook.

We recognize that gambling can affect people differently, and what feels like harmless fun for one player might become a problem for another. This is why our RX Casino support team is trained to recognize signs of problematic behavior and to offer guidance whenever needed. Our RX Casino customer service representatives are available around the clock to discuss any concerns you might have about your gaming habits.

Signs to Watch For

We encourage every player at RX Casino to regularly reflect on their gaming habits. Some signs that your play might be becoming unhealthy include:

• Spending more money or time than you originally planned
• Chasing losses with bigger bets
• Neglecting work, family, or social obligations because of gaming
• Borrowing money to fund your gameplay
• Feeling anxious, irritable, or restless when not playing
• Hiding your gaming activity from friends or family

If any of these resonate with you, we at RX Casino strongly recommend using one of the tools described below, or reaching out to our support team for a confidential conversation.

Tools to Help You Stay in Control

Our RX Casino platform offers several practical tools that allow you to set boundaries on your play. We believe that giving players control over their own limits is one of the most effective ways to promote responsible gambling. At RX Casino, we provide the following options to every registered player:

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your RX Casino account. Once you reach your chosen limit, you won't be able to deposit additional funds until the period resets. Our RX Casino team recommends setting a limit that matches your personal budget right from the start, as a proactive way to stay within your means.

Loss Limits

In addition to deposit limits, our RX Casino system lets you set loss limits to control how much you're willing to lose over a specific timeframe. This feature helps you maintain a clear view of your spending and avoid unexpected losses adding up over time.

Wager Limits

We at RX Casino also offer wager limits, allowing you to cap the total amount you stake across our games within a given period. This is especially useful for players who enjoy frequent sessions and want an extra layer of oversight.

Session Time Reminders

Time can pass quickly when you're enjoying our games, so our RX Casino platform includes session reminders that notify you after a set period of continuous play. These reminders give you a chance to pause, assess your gaming session, and decide whether to continue or step away.

Cool-Off Periods

If you feel you need a short break, our RX Casino platform allows you to activate a cool-off period, temporarily restricting access to your account for a predetermined duration, ranging from a day to several weeks. This option is ideal for players who want a brief pause without fully closing their account.

Self-Exclusion

For players who need a longer-term break, we at RX Casino offer self-exclusion, allowing you to close your account for an extended period or indefinitely. During self-exclusion, we will not send you any marketing communications, and your account will remain inaccessible until the exclusion period has ended, in line with our policies. Our RX Casino team handles every self-exclusion request promptly and with full discretion.

Age Verification and Account Security

We at RX Casino strictly prohibit anyone under the age of 18 (or the legal gambling age in their jurisdiction) from registering or playing on our platform. Our verification process includes identity checks to confirm that every player meets the minimum age requirement before any withdrawals can be processed. Our RX Casino compliance team monitors accounts closely to ensure this policy is respected at all times.

We also recommend that parents and guardians use parental control software on shared devices to prevent underage access to our RX Casino website and app. Protecting vulnerable individuals is a responsibility we take extremely seriously here at RX Casino.

Restricted Jurisdictions

As part of our commitment to responsible and compliant operations, our RX Casino platform does not accept players from Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, or any FATF-blacklisted country. We at RX Casino enforce these restrictions to ensure we operate only in markets where we can responsibly provide our services.

Support Resources Beyond RX Casino

While our RX Casino team is always available to assist you, we also encourage players who feel they may need additional support to reach out to independent organizations that specialize in gambling-related assistance. These include:

• GamCare – free advice and support for problem gambling
• Gamblers Anonymous – peer support groups worldwide
• BeGambleAware – information and tools for safer gambling
• National gambling helplines available in your country of residence

Our RX Casino support staff can point you toward the resource most relevant to your location and circumstances, and we will never judge you for reaching out. Taking this step is a sign of strength, not weakness.

How to Set Up Responsible Gaming Tools

Setting limits on your RX Casino account is simple and takes only a few minutes. Players who have not yet joined can complete the quick RX login process before accessing these settings. Follow these steps to activate the tools that work best for you:

1. Log in to your RX Casino account
2. Navigate to the account settings or responsible gaming section
3. Choose the tool you'd like to activate (deposit limit, loss limit, cool-off, or self-exclusion)
4. Enter your preferred amount or duration
5. Confirm your selection and save your changes

Once activated, our RX Casino system will apply the restriction immediately, and any changes to loosen limits will require a short cooling-off period before taking effect, ensuring the process genuinely supports safer play. We also encourage players to review our RX bonus terms, as promotional play should always remain within your personal limits.