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RX Privacy Policy

At RX Casino, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, or play at RX Casino. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data. By creating an account and using RX casino online casino services, you agree to the practices described in this policy.

Information We Collect

We collect several categories of information to provide you with a safe and personalized experience. When you register for RX casino login access, we ask for your name, date of birth, email address, phone number, and country of residence. Our Know Your Customer (KYC) and anti-money laundering procedures also require us to verify your identity through government-issued documents before processing withdrawals.

  • We collect registration details such as your name, email, and contact information
  • We gather financial data, including payment method details used for deposits and withdrawals
  • We track your gaming activity, including games played, wagers placed, and bonus usage such as any RX casino bonus code or RX casino bonus codes you redeem
  • We log technical data such as your IP address, device type, browser, and operating system
  • We record customer support communications, including emails and live chat transcripts

How We Use Your Information

Our RX platform uses the information we collect for several legitimate purposes. We use your data to verify your identity, process deposits and withdrawals, and comply with our licensing obligations under Anjouan licence No. ALSI-202411043-F12. We also use your information to communicate important account updates, respond to support requests, and detect fraudulent or suspicious activity.

  • We process your data to manage your account and facilitate transactions
  • We use your details to offer promotions, such as an RX casino no deposit bonus or RX casino promo code, where applicable
  • We analyze gameplay data to improve our game selection and platform performance
  • We use your contact information to send service-related notifications and, where you have opted in, marketing messages
  • We may use your information to prevent underage gambling and support responsible gaming measures

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you, compliance with our legal and regulatory obligations, our legitimate interests in operating a secure platform, and, where required, your explicit consent. We at RX Casino ensure that any consent you provide, such as for marketing communications, can be withdrawn at any time.

Sharing Your Information

We do not sell your personal data to third parties. However, our RX Casino operations require sharing certain information with trusted partners to function properly. Our payment agent, FANCYTECH SOLUTIONS LIMITED, processes certain transactions on our behalf, and we share relevant data with payment processors, identity verification providers, and regulatory authorities when legally required.

  • We share data with payment providers to process your deposits and withdrawals
  • We share information with identity verification services to complete KYC checks
  • We disclose data to regulators and law enforcement when legally obligated
  • We share limited data with game providers to deliver gameplay functionality
  • We may share aggregated, anonymized data for analytics purposes

Cookies and Tracking Technologies

Our Casino RX website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect site functionality. For more details, please refer to our separate Cookie Policy.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our RX Casino systems use encryption protocols, secure servers, and restricted access controls to safeguard your information. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. Once your account is closed and no legal obligation requires further retention, we securely delete or anonymize your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honoring these rights wherever applicable.

  • You have the right to access the personal data we hold about you
  • You can request correction of inaccurate or incomplete information
  • You may request deletion of your data, subject to legal retention requirements
  • You can object to or restrict certain types of data processing
  • You have the right to withdraw consent for marketing communications at any time
  • You may request a copy of your data in a portable format

To exercise any of these rights, you can contact us at [email protected], and we will respond in accordance with applicable data protection laws.

Restricted Jurisdictions

We do not offer our services to residents of Austria, France and its territories, Germany, Netherlands and its territories, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, or any FATF-blacklisted countries. If you access RX Casino online services from a restricted jurisdiction, we reserve the right to suspend your account and decline processing of your data for service purposes.

Use of VPN and Access Restrictions

We do not permit the use of VPNs or similar tools to misrepresent your location when accessing our platform. If we detect such activity, we may suspend your account and take appropriate action in accordance with our Terms and Conditions.

Children's Privacy

Our services are intended solely for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of RX Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us. We aim to acknowledge complaints within 72 hours and resolve them within 30 days.

Content updated: October 11, 2026